FAQs

Answers to questions you may have.

You have questions, we have answers.

UVM Health Advantage is a new kind of Medicare Advantage plan. One that’s been guided by doctors from the UVM Health Network and Medicare experts at MVP Health Care®.

UVM Health Advantage is available across all of Vermont and in Clinton, Essex, Franklin, Hamilton, and St. Lawrence counties in New York. Eligible Medicare consumers will be able to enroll during the fall Medicare Annual Enrollment Period—starting October 15, 2021—for coverage beginning January 1, 2022.

After hearing from more than 1,000 Medicare-eligible community members from across Vermont and northern New York, the providers of the UVM Health Network and the Medicare experts at MVP Health Care identified a need for a Medicare Advantage plan in this region that would make health care and simpler and easier to use. This led to the creation of UVM Health Advantage.

Visit Plans to see your options and benefit details, or Request A Kit to have this information conveniently mailed to your home. You can also speak with one of our expert UVM Health Advantage Plan Guides by calling 1-833-368-4592 seven days a week from, 8 a.m.–8 p.m. Eastern Time. From April 1–September 30, call Monday–Friday, 8 a.m.–8 p.m.

Rest assured: your MVP Medicare Advantage plan and all benefit details will remain exactly the same through the remainder of 2021, but some of our plans in your area may be changing or retiring in 2022 (you should receive a letter informing you about any changes). Good news: you will have the option to enroll in one of our new UVM Health Advantage plans for 2022 — featuring all the coverage you have now, plus more! To discuss your options and find the right plan for you, please call the MVP Customer Care Center at 1-800-665-7924 seven days a week from, 8 a.m.–8 p.m. Eastern Time. From April 1–September 30, call Monday–Friday, 8 a.m.–8 p.m.

UVM Health Advantage gives you access to all the providers of the UVM Health Network, but it also includes MVP’s broader Vermont - New York network of more than 23,000 doctors, hospitals and other providers. Search our doctor network here.

Our UVM Health Advantage Plan Guides will listen to your needs and help you understand your options so that you can make a well-informed decision and ensure no disruption to your care. After you find the right plan, our Plan Guides will make sure your transition to UVM Health Advantage goes smoothly.

Ask yourself: am I getting enough value for what I pay now? With UVM Health Advantage, you get benefits and support that go beyond Medigap. Such as: prescription drugs, dental, vision and hearing aids. Plus virtual care, free rides to appointments and free meal delivery after a hospital stay — removing the obstacles between you and your care. And our plans start at $0 per month. Contact one of our Plan Guides to discuss your personal health needs or learn more about Medicare Basics.

Simply put: you may be missing out. With UVM Health Advantage, you get benefits that go beyond original Medicare. Such as: prescription drugs, dental, vision and hearing. Plus virtual care, free rides to appointments and free meal delivery after a hospital stay — removing the obstacles between you and your care. And our plans start at $0 per month. Contact one of our Plan Guides to discuss your personal health needs or learn more about Medicare Basics.

UVM Health Advantage plans are insured and
administered by MVP Health Care®.

MVP Health Care offers Medicare Advantage plans in the following counties: Vermont- Addison, Bennington, Caledonia, Chittenden, Essex, Franklin, Grand Isle, Lamoille, Orange, Orleans, Rutland, Washington, Windham, and Windsor counties. New York - Clinton, Essex, Franklin, Hamilton, and St. Lawrence counties

MVP Health Plan, Inc. is an HMO-POS/PPO/MSA organization with a Medicare contract. Enrollment in MVP Health Plan depends on contract renewal Out-of-network/non-contracted providers are under no obligation to treat MVP Health Plan members, except in emergency situations. Please call our customer service number or see your Evidence of Coverage for more information, including the cost-sharing that applies to out-of-network services. Every year, Medicare evaluates plans based on a 5-star rating system. MVP virtual care services through Gia are available at no cost-share for most members. In-person visits and referrals are subject to cost-share per plan. Members’ direct or digital provider visits may be subject to co-pay/cost-share per plan. Regulatory restrictions may apply. For accommodations of persons with special needs at meetings call, 1-833-825-5886 (TTY 711).

Health benefit plans are issued by MVP Health Plan, Inc., an operating subsidiary of MVP Health Care, Inc. Not all plans available in all states and counties.

SilverSneakers is a registered trademark of Tivity Health, Inc. SilverSneakers On-Demand is a trademark of Tivity Health, Inc. ©2021 Tivity Health, Inc. All rights reserved.

Other physicians/providers are available in the MVP Health Care network.

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Last updated: 10/1/2021