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What Happens After I Enroll?

Once you join a UVM Health Advantage Medicare Advantage Plan, you will receive these things by mail:

A confirmation letter from MVP Health Care in about 10 days, letting you know we received your application and that Medicare has approved your enrollment in your UVM Health Advantage Medicare Advantage plan.

  • You can use this letter at doctor appointments until your UVM Health Advantage Member ID card arrives.

Your UVM Health Advantage Member ID card

  • Always carry and show your UVM Health Advantage membership card when you visit your doctor, pharmacy, or dentist.
  • Keep your Medicare card at home for your records.

A verification letter from MVP Health Care, if you are leaving an employer group plan – as required by Medicare to verify that you are familiar with the terms of your new health plan.

A note about prior authorization

Prior authorization is a process in which MVP Health Care works with you and your doctors to make sure you receive medically-necessary, high-quality medical treatment at a reasonable cost. Some services require prior authorization by MVP Health Care regardless of whether these services are given by MVP Health Care contracted or non-contracted providers.

Some examples of services needing prior authorization include:

  • Diagnostic services, such as CT scans and MRIs
  • Admissions to transitional care units, acute rehabilitation, and skilled nursing facilities
  • Durable medical equipment
  • Home care services
  • Implants and internal prosthetics
  • Select prescription drugs

Most often, your family doctor will begin the process and request authorization whenever it is needed. If you need or want a medical service not available from a provider who contracts with UVM Health Advantage, you may refer yourself to a non-contracted provider. 

Remember that it may cost you more to receive medical services from a provider who is not contracted with UVM Health Advantage.

Learn more about UVM Health Advantage Medicare plans:

Request a UVM Health Advantage Plan Benefit Kit!

Get benefit details, compare plans and more when you request your FREE Plan Benefit kit now.

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UVM Health Advantage Plan Guides

UVM Health Advantage Plan Guides are here to help.

Get expert guidance to help you understand your options, find the right plan and make sure your transition to your new plan goes smoothly with no disruption to your care.

1-833-368-4592 (TTY 711)

Seven days a week, 8 a.m.-8 p.m. Eastern Time
April 1-September 30, Monday-Friday, 8 a.m.-8 p.m.

UVM Health Advantage plans are insured and
administered by MVP Health Care®.

MVP Health Care offers Medicare Advantage plans in the following counties: Vermont- Addison, Bennington, Caledonia, Chittenden, Essex, Franklin, Grand Isle, Lamoille, Orange, Orleans, Rutland, Washington, Windham, and Windsor counties. New York - Clinton, Essex, Franklin, Hamilton, and St. Lawrence counties.

MVP Health Plan, Inc. is an HMO-POS/PPO/MSA organization with a Medicare contract. Enrollment in MVP Health Plan depends on contract renewal Out-of-network/non-contracted providers are under no obligation to treat MVP Health Plan members, except in emergency situations. Please call our customer service number or see your Evidence of Coverage for more information, including the cost-sharing that applies to out-of-network services. Every year, Medicare evaluates plans based on a 5-star rating system. MVP virtual care services through Gia are available at no cost-share for most members. In-person visits and referrals are subject to cost-share per plan. Members’ direct or digital provider visits may be subject to co-pay/cost-share per plan. Regulatory restrictions may apply. For accommodations of persons with special needs at meetings call, 1-833-825-5886 (TTY 711).

MVP Health Plan, Inc. is an HMO-POS/PPO organization with a Medicare contract. Enrollment in MVP Health Plan depends on contract renewal. Out-of-network/non-contracted providers are under no obligation to treat MVP Health Plan members, except in emergency situations. Please call our customer service number or see your Evidence of Coverage for more information, including the cost-sharing that applies to out-of-network services. For accommodations of persons with special needs at meetings, call 1-800-324-3899 (TTY 711). Every year, Medicare evaluates plans based on a 5-star rating system. Other physicians/providers are available in the MVP Health Care network.

MVP virtual care services through Gia are available at no cost-share for most members. In-person visits and referrals are subject to cost-share per plan.

SilverSneakers is a registered trademark of Tivity Health, Inc. SilverSneakers On-Demand is a trademark of Tivity Health, Inc. ©2022 Tivity Health, Inc. All rights reserved. GetSetUp is a third-party provider and is not owned or operated by Tivity Health, Inc. ("Tivity") or its affiliates. Users must have internet service to access online services. Internet service charges are responsibility of user.

All content ©2022 TruHearing, Inc. All Rights Reserved. TruHearing® and (RE)TM are trademarks of TruHearing, Inc. All other trademarks, product names, and company names are the property of their respective owners. Retail pricing based on prices for comparable aids. Follow-up provider visits incuded for one year following hearing aid purchase. Free battery offer is not applicable to the purchase of rechargable hearing aid models. Three-year warranty includes repairs and one-time loss and damage replacement. Hearing aid repairs and replacements are subject to provider and manufacturer fees. For questions regarding fees, contact a TruHearing hearing consultant.

MVP Health Care complies with applicable Federal civil rights laws and does not discriminate on the basis of race, color, national origin, age, disability, or sex (including sexual orientation and gender identity).

ATENCIÓN: si habla español, tiene a su disposición servicios gratuitos de asistencia lingüística. Llame al 1 844 946 8010 (TTY 711). 注意:如果您使用繁體中文,您可以免費獲得語言援助服務。請致電 1-844-946-8010 (TTY 711).

©2022 MVP Health Care

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Last updated: 10/1/2021